During my initial visit to Kaylee's new pulmonologist I was asked how I was treated and if I had any problems with my medical supply company. I was pleased to be able to report that I was very happy with them, they helped us get established and were very patient with me and all my questions and requests. Kaylee is 2 years old and we have had her since May and my husband and myself were definitely rookies at this when we got her. I had switched from another supply company that Kaylee was set up on initially in Wisconsin and I had nothing but a horrible experience with that company. I always had Carl return my phone calls in a timely manner and he was always helpful, knowledgeable and pleasant to me. Harold and Tim are very helpful and pleasant as well, they make sure all my questions are answered before they leave and bring supplies up to the second floor where Kaylee's room is. I appreciate the patience of everyone explaining things to me. I also have never called where the person answering the phone seemed rushed, impatient or acted as though I were bothering her.
Thank you Soft Touch
Jackie from Cumming Georgia.
November my husband and I got custody of my step-son with Cerebral Palsy and Epilepsy, in January he was hospitalized with pneumonia and it was due to Aspirating, well he was put on a feeding tube, and we were starting out from scratch and Soft Touch was there 100% supplying everything we needed for him, and has been there since, when I call to place his monthly order there always nice and respectful, and the supplies are always delivered in a timely manner, I would and have recommended Soft Touch to anyone who is in need of medical supplies.
So Happy! Thank you Soft Touch! In a very stressful time, Soft Touch took care of my daughter's medical equipment needs. They set everything up and showed me how to use it. So friendly and helpful! I really can't say enough good things!! Thank you so much!
Soft Touch is GREAT! We recently used Soft Touch Medical for our medical equipment needs and we were very impressed with the quality of service we received. The staff's level of service was outstanding. We will be sure to use Soft Touch in the future for all of our equipment needs. Thank you Soft Touch Medical!
WE LOVE SOFT TOUCH. "I can't say enough about this company. We have been using them for many years and we've received nothing but the highest quality of service. They are a medium-sized, family business who really go the extra mile to make sure our needs are met. If ordering equipment in GA, this is the company to use!"
Soft Touch Medical has been a wonderful company to work with. They have provided us with support for our infant daughter for the past two years. The respiratory therapists, technicians, and support team are very timely, compassionate, and have gone beyond the call of duty to help when we had issues and/or changes in our daughter's medical needs. If we have a need, someone is always available to help! We would recommend Soft Touch Medical to anyone that was in need of home supplies and equipment for medical needs. Soft Touch Medical is our medical supply company of choice!
-Dawny H., Atlanta, GA